Privacy Notice
We are committed to ensuring the protection and privacy of your personal information. This privacy notice explains how we collect and use your personal data in accordance with legislation including the General Data Protection Regulation, the Privacy and Electronic Communications Regulation and all other applicable laws and regulations relating to the processing of personal information including statutory instruments and, where applicable, the guidance and codes of practice issues by the Information Commissioner’s Office or any other supervisory authority.
How we collect and use your personal information
We will only process personal information for the purposes set out below. Should we need to process your personal information for a different purpose than it was collected, if related and compatible to the original purpose we will do so, or otherwise seek your consent beforehand. Any personal information that you provide will be handled in accordance with this Privacy Notice and if data is processed without your consent this will be where it is required or permitted by law.
We may hold the following types of personal information, depending on our relationship with you.
Name
Address
Telephone number
Email address
Details of payments
Record of bookings made
Correspondence history
Bookings
To make a booking with us we require personal information including your name, contact details and details of payments made. This is data that we collect directly from you. After your booking is complete, we retain this information for analysis and accounting purposes.
Marketing
From time to time we may use your personal information for marketing purposes including updating you on seasonal offers and availability. Where possible we ask for explicit opt-in consent. Where we do not have opt-in evidence, we rely on legitimate interest as the lawful basis on which we use your personal information. We will only contact you if we have reason to believe that you would be interested in receiving updates about our activities and offers. When contacting you under legitimate interest, we will seek to secure explicit opt-in consent for future communications. We will ensure that your personal information is processed fairly, lawfully and transparently, and we will only process personal information that is adequate, relevant and limited.
Website users
Our website uses data collection tools to track user interaction. We use cookies that are necessary to provide basic functionality and to help us improve the performance of our website - providing you with a better user experience. The following information may be collected.
IP address
Approximate geographical location
Device type
Internet browser
Operating system
If you contact us via the website we may also collect the personal information that you provide.
Our website may contain links to other websites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on such sites. Please look at the Privacy Notice applicable to the site in question.
Suppliers
We may hold the following information in order to conduct business with you.
Name
Address
Telephone number
Email address
Bank details (for payments to you)
Sharing your data with third parties
Whilst we will never sell or otherwise distribute or make public your personal information (unless required to do so to comply with a legal obligation), we may share your information with third party service providers for the below purposes. All the companies that we use to process your data are GDPR compliant and have appropriate security measures in place to protect your data. We permit data processing only for specified purposes and in accordance with our instructions.
Website
Accounting
Mailing
Free to book
Simply Owners
Independent Cottages
Inn Style (Visit Bude)
Booking.Com
How we secure your information
We ensure that robust procedures to safeguard your information are in place. We limit access to information to those with a genuine business case to access it. Individuals processing personal information will do so in an authorised manner and are subject to a duty of confidentiality.
We will report any suspected data breach to the applicable authorities and to individuals where we are legally required to do so.
Retaining your information
We will only retain your personal information for as long as necessary to maintain our relationship with you and fulfil the purpose for which it was collected.
Your rights
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
For further information on your rights, including the circumstances in which they apply, see the Information Commissioner’s Office website.
If you have any serious concerns, you have the right to lodge a complaint with the ICO https://ico.org.uk/make-a-complaint/.
Changes to this Privacy Notice
This policy is reviewed regularly to ensure it is in line with legal obligations. It may change according to developments in legislation and therefore we advise that you check back frequently to see any updates or changes.
How to contact us
Please contact us if you have any questions about this Privacy Notice or the information we hold about you. You can withdraw consent for use of your data at any time by getting in contact with us.
Registered address and operating office: Budds Farm Holiday Cottages, Budds Farm, Titson, Marhamchurch, Bude, EX23 0HQ
Telephone: 01288 714000
Email: davidstear1@gmail.com
